App Stopped Working

If Today's Offers is no longer working on your site, please perform the suggestions below before contacting support:

Verify your domain settings

Today's Offers requires a website to have a primary web domain. Primary domain is the domain name that customers see in the address bar while they browse your website.

If you recently changed your primary domain or using multiple domains with no redirect to the primary domain, Today's Offers will not work.

Please make sure the primary web domain is updated in Today's Offers settings. Go to the "Advanced" tab in Today's Offers settings. If the primary domain does not match, contact support.

Make sure that all domains redirect to the primary domain.

Inspect for code errors on your site

A code error may likely be preventing Today's Offers from loading on your website. Try checking the console in your browser to see whether there are any warnings. Please try again after the code error resolves.

Check if another app is causing a conflict

If you have recently installed another app, it may be preventing Today's Offers from loading. Even though this is rare, it can still happen. You can remove and reinstall other apps to confirm if this is the issue.

In such cases changing the load order of scripts may help. Sometimes loading Today's Offers after another script library is enough to resolve conflicts. Today's Offers script can be moved anywhere in the code. However, we highly recommend placing it in the head tags and loading it before everything else on your website.

Next: Settings do not apply →